Privacy Policy
Effective Date: [14/05/25]
Website: https://puppy-paradise.co.uk
At Puppy Paradise, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our grooming services.
1. Who We Are
We are a UK-based dog grooming salon, offering personalised and professional grooming services for dogs of all breeds and ages.
Website: https://puppy-paradise.co.uk
Contact: WhatsApp (+44) 746 919 3787
2. What We Collect
We may collect the following information:
- Your name, phone number, and contact preferences
- Your pet’s name, breed, and grooming history
- Messages or inquiries (via our website, WhatsApp, or Facebook)
- Photos or videos of your dog (only with your consent)
- Comments left on our website (including IP and browser data)
3. How We Use Your Data
Your information is used to:
- Schedule and manage appointments
- Communicate with you about bookings or services
- Keep grooming records for your pet
- Share photos (only with your permission)
- Improve our services and website functionality
We never sell your data or use it for unsolicited marketing.
4. Cookies and Website Usage
We use cookies to:
- Save your preferences if you leave a comment
- Improve website performance and security
- Track general usage (non-personal analytics)
You can disable cookies in your browser settings at any time.
5. Embedded Content and External Services
Our site may include embedded content (e.g., videos, articles). These behave just like visiting those websites directly. These sites may collect data, use cookies, and track your interaction if you are logged in to their platform.
Visitor comments may be checked through an automated spam detection service.
6. How Long We Keep Your Data
- Comments and appointment records may be stored indefinitely for customer service and continuity
- You can request that we delete or update your information at any time
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for use of photos or communications
- Request a copy of the data we hold about you
To exercise these rights, simply contact us via WhatsApp or our contact form.
8. Data Security
We take reasonable measures to secure your information and protect it from unauthorised access, misuse, or loss.
If you have any questions about this Privacy Policy, don’t hesitate to get in touch. We’re here to make sure your experience—with us and our website—is safe, transparent, and respectful.